Knowledge + Automation
Your team’s knowledge, captured.
Your workflows, automated.
We build your business a brain — then put it to work. Instant answers for your team. Automations that actually understand your business. Gets smarter every month.
The Problem
Your firm’s knowledge is everywhere. And nowhere.
Client histories buried in email. Procedures scattered across shared drives. Decisions lost in Slack threads nobody can find. When a new hire starts, they dig through folders for months — because there’s no single place to find what they need.
1.8hrs
Per Day
spent searching for information that already exists somewhere in the firm
42%
Of Knowledge
is scattered across drives, inboxes, and tools that don’t talk to each other
6mo
To Productive
for a new hire to reach full productivity without structured knowledge transfer
Sources: McKinsey Global Institute, Deloitte Human Capital Trends, Society for Human Resource Management
Sound Familiar?
Two problems we solve. Over and over.
See yourself in either of these? Let's talk about what it looks like to fix it.
Book a CallHow It Works
From scattered knowledge to a living brain.
Capture
We take your existing documentation — SOPs, procedures, client files, training materials, whatever your firm already has — and structure it into a searchable knowledge base. Organized by topic, linked by context, and ready to query from day one.
Connect
Every piece of knowledge gets linked to related knowledge. Clients connect to procedures connect to contacts connect to past decisions. The connections are what make this a brain, not just a folder of files. When you ask about one thing, related context surfaces automatically.
Query
Your team asks questions in Slack, Teams, or a simple web chat. The brain finds the answer, cites the source, and surfaces related knowledge you didn’t think to ask about. Instant. Accurate. 24/7.
Grow
The brain gets smarter every month. New knowledge feeds in from meetings, emails, and team contributions. And once the foundation is in place, we build automations on top of it — onboarding sequences, document generation, follow-up workflows, and anything else your firm needs to run faster.
The Product
Your firm's knowledge, always available.
Everything your team needs to know — searchable, connected, and growing every day.
What's Inside
Built for how your team actually works.
What We Build
The systems that run while you're busy working.
Every business has work that follows predictable logic but depends on someone remembering to do it. We make that work automatic.
Someone fills out a form or calls after hours. They get an intelligent response in seconds — not a generic autoresponder. Leads get qualified and booked before they move on.
After a quote, a job, or an inquiry — follow-ups go out on schedule without anyone remembering to send them. No leads slip through the cracks.
Job finished? A review request goes out automatically. Consistent five-star reviews without chasing clients for them.
New client signs on? Welcome emails, intake forms, and checklists go out in the right order. Same professional experience every time, zero manual work.
Quotes, proposals, and reports generated from templates that pull in the right data. A 45-minute task becomes a 2-minute review.
Booking links, confirmations, and reminders handled automatically. No more back-and-forth over email or phone to find a time.
Why This Works
About
Built by someone who uses it every day.
I'm Tom Girgash. I run Main Loop Systems out of Cleveland, OH. Before building knowledge systems for other firms, I built one for myself — and it changed how I work.
The idea is simple: every firm has years of documentation, procedures, and decisions scattered across drives, inboxes, and forgotten folders. When someone needs an answer, they interrupt the busiest person in the room. We fix that.
We take what your firm already has — SOPs, client files, procedures, training materials — and turn it into a searchable, connected system your whole team can query. The brain gets smarter every month. Your firm gets stronger.
Our promise
If we can't demonstrate clear value in the first 90 days, we'll refund the build fee. No questions.
Questions
Common questions.
Stop being your firm's Google.
Start building your firm's brain.
Free 30-minute call. No pitch deck. Just a live demo.